There are many factors that influence sales people in regards to ethical conduct.
But there are three main factors that contribute the most, they are values, attitude and also behaviour.
These three factors co-contribute to each other as well.
Values serve as the foundation for your attitude and attitude then serves as the basis of our behaviour.
The core of any sales person starts with his own personal values, these are the beliefs and preferences that influence your attitude and also your behaviour.
Values are the reason you act like you do.
They are your own personal standards of what is right and wrong and you will deal with these questions everyday of your sales career from dealing with people in your own company through to your customers.
Attitude is a vast array of different points and comes from within and also reflects the type of person you are.
Your attitude to your job, your attitude to life, customers and the company you work for to name a few.
The list is endless.
Show good attitude, positive attitude no matter gets thrown at you and see how far this will get you in sales.
Perception is a crazy tool you can utilise in any situation if you are a solution provider.
Lastly is your behaviour.
Behaviour comes down to a few things, respect for others and respect for yourself.
How do you go about your business and selling? These all make up your behaviour.
Behaviour traits can be hard to change but they can be changed over time and also if you are aware that you need to change them.
Also behaviour can become pretty reflective.
You didn’t get that sale or that perfect sales job, how did your behaviour or your traits influence the outcomes of these situations?
How can you improve your daily behavior to become more effective at what you do and have more positive outcomes not only in sales but personally too?
These are only questions you can answer yourself.
So as you can see the main factors that influence ethical conduct in sales people are all interlinked and can also influence your career and personal life.
So little adjustments over a period of time will improve all of the above.
You just have to try, analyse, implement and lastly be aware of what you are doing.
This will go a long way to cementing long term sales and long term ethical sales relationships too.
Enjoy this time of self reflection as most of us don’t do it enough, this includes myself too, enjoy!
This is Part 4 in the Ethics in Sales series.
You can go to Part 5 here, What is the Uniform Commercial Code
If you have come here first you can start the series Ethics in Sales here, What is Ethics in Sales?